Return & Refund Policy
Last updated: October 21, 2026
Return Policy
All returns, refunds, and exchanges are handled on a case-by-case basis.
Due to the nature of our products, including animal feed, fertilizer, and other agricultural supplies, we generally do not accept returns. Once a product has left our facility, we cannot guarantee its storage conditions, handling, or suitability for resale.
Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, incorrect, or otherwise unsatisfactory product, please contact us as soon as possible so we can review the issue and determine an appropriate resolution.
Depending on the circumstances, a resolution may include a refund, replacement, or other solution.
How to Request a Refund
To request a return or refund, please contact our customer service team with the following information:
Your order number
A description of the issue
Photographs of the product or packaging, if applicable
Please contact us before returning any product. Unauthorized returns may not be accepted.
Refund Approval
All return and refund requests are reviewed individually. Approval is determined based on the circumstances of the request and the condition of the product.
If a refund is approved, it will be issued to the original payment method unless otherwise agreed. Processing times may vary depending on your payment provider.
Contact Us
If you have questions about our return and refund policy or need assistance with an order, please contact us directly at (270) 265-5004.
Nothing in this policy limits any rights you may have under applicable law.